Mobilegs support
Your questions, answered.
Find answers about Mobilegs ergonomic underarm crutches, fitting, comfort, ordering, and replacement parts.
Choosing Mobilegs
When would I need to use Mobilegs crutches?
- Whenever underarm crutches are recommended or prescribed by a healthcare professional.
- Recovering from an injury or a surgery.
- For chronic issues with mobility.
- You are 4’9” to 6’4” tall and weigh up to 300 lb.
What different crutches should I consider?
The main types of crutch are underarm crutches, forearm crutches, hands-free knee crutches, and knee scooters. The right choice depends on your injury, balance, weight-bearing instructions, and comfort needs.
Traditional underarm crutches are common, but they can create underarm pressure and hand strain. Forearm crutches require more weight through your hands and arms. Knee scooters may work well for some ankle or foot recoveries, but they are not right for every space, surface, or injury.
Mobilegs are ergonomic underarm crutches designed for adults who want more comfort and adjustability while following their clinician's mobility guidance. For a deeper comparison, start with the option your care team recommends, then compare comfort, fit, surfaces, stairs, and daily use on our best crutches comparison.
Are Mobilegs better than regular crutches?
For many adults comparing traditional crutches vs Mobilegs, Mobilegs can be a more comfortable option than standard underarm crutches. Mobilegs use a flexible saddle, ergonomic handgrips, a contoured frame, and curved rocker feet to help reduce the underarm pressure, hand strain, and awkward movement people often feel with traditional crutches.
If your clinician gave you specific mobility instructions, follow those first. You can learn more on our Why Mobilegs page or review the side-by-side crutch comparison.
Are ergonomic crutches worth it?
Mobilegs can be used whenever underarm crutches are recommended or prescribed by a healthcare professional. Their ergonomic design supports comfort and adjustability during recovery.
Mobilegs are designed as comfortable crutches for adults who want an ergonomic underarm crutch for injury, surgery recovery, or ongoing mobility support.
What are the best crutches for comfort?
The best crutches for comfort depend on your injury, body, balance, and care team's instructions. For adults who need underarm crutches, Mobilegs are designed to improve comfort with a flexible saddle, ergonomic handgrips, curved rocker feet, and adjustable fit.
If you are deciding between standard crutches, forearm crutches, a knee scooter, or Mobilegs, ask your clinician what type of mobility aid is appropriate for your recovery first, then use our best crutches comparison to compare comfort and daily-use tradeoffs.
Which Mobilegs crutches should I choose: Ultra or Universal?
Choose Mobilegs Ultra if you want the most premium Mobilegs experience, including the patented suspension saddle, ergonomic handgrips, rocker feet, and style options.
Choose Mobilegs Universal if you want Mobilegs ergonomic comfort at a lower price point. Both are adjustable for adults 4'9" to 6'4" and up to 300 lb.
Fit, Height, and Weight
How do I adjust my Mobilegs crutches to fit?
First identify whether you have Mobilegs Ultra or Mobilegs Universal. The models have different saddle-clearance instructions, so use the written path and video for your model.
Mobilegs Ultra: place the saddle snug under your arm with your shoulders relaxed, a slight space at the armpit, and a comfortable 15–30 degree elbow bend. Set the lower section so the rocker foot is about 6 inches in front of your toe while standing with your leg straight. Open the Ultra fitting guide or watch the official Ultra video.
Mobilegs Universal: leave a two-finger space between your armpit and the saddle; do not place the saddle tight into the armpit. Keep a comfortable 15–30 degree elbow bend and set the rocker foot about 6 inches in front of your toe while standing with your leg straight. Open the Universal fitting guide or watch the official Universal video.
Follow your clinician’s instructions for weight bearing. If you are uncertain about the fit or cannot adjust the crutches safely, ask a clinician, physical therapist, or another qualified person for help before use.
What are the height and weight limits on Mobilegs?
Mobilegs Ultra and Universal are listed for adults 4'9" to 6'4" tall and up to 300 lb. Fit depends on more than height alone, so follow the instructions for your model and ask for fitting help if you are near a limit or cannot achieve the described elbow, saddle, and rocker-foot positions.
Do Mobilegs come as a pair?
Yes. Mobilegs Ultra and Mobilegs Universal crutches are sold as a pair. Replacement handgrips and rocker feet are also sold as pairs in our shop.
What comes in the box?
Each pair of Mobilegs Ultra or Mobilegs Universal crutches includes one left crutch and one right crutch. Each crutch includes the underarm saddle, ergonomic handgrip, adjustable frame, and rocker foot already assembled.
Every pair also includes fitting information. Use the instructions for your model: Mobilegs Ultra fitting or Mobilegs Universal fitting. You can also watch the official Ultra video or Universal video.
How much do Mobilegs crutches weigh?
Mobilegs crutches weigh about 2 lbs per crutch. They are designed to be lightweight crutches while supporting adults up to 300 lb when properly adjusted and used as directed.
Using Mobilegs Safely
Are Mobilegs good for armpit pain?
Mobilegs are designed to reduce underarm pressure compared with a hard, straight underarm bar. The flexible saddle moves with you, so support is not concentrated in one rigid spot.
Do not place your body weight directly into your armpits; most weight should go through your hands. If you have numbness, severe pain, or a medical concern, ask a healthcare professional.
Are Mobilegs good for wrist pain?
Mobilegs use angled ergonomic handgrips to support a more natural wrist position than a flat hand bar. That can make them a better choice for shoppers worried about hand or wrist strain from traditional crutches.
Wrist pain can come from fit, technique, or injury, so make sure your crutches are adjusted correctly and follow your clinician or physical therapist's guidance.
Can I use Mobilegs after knee surgery?
Many people use crutches after surgery or while recovering from knee injuries or procedures, but your surgeon or physical therapist should decide what mobility aid and weight-bearing level are right for you.
Mobilegs can be considered when underarm crutches are appropriate and comfort matters during recovery. Follow your care team's instructions first.
Can I use Mobilegs after foot or ankle surgery?
Many knee, foot, or ankle recovery plans use crutches, knee scooters, or other mobility aids. Mobilegs may be a good fit if your clinician recommends underarm crutches and you want an ergonomic option.
For ankle-specific or non-weight-bearing recovery, ask your care team whether crutches, a knee scooter, or a combination is best for your situation.
Who should ask a doctor or physical therapist before using Mobilegs?
Ask a doctor, surgeon, or physical therapist before using Mobilegs if you are recovering from surgery, have balance concerns, have wrist, shoulder, back, or nerve symptoms, are unsure about weight-bearing limits, or have been told to use a specific mobility aid.
Mobilegs are a mobility aid, not medical advice. Follow your care team's instructions for fit, technique, stairs, surfaces, and how much weight you can place on your injured side.
How do I use Mobilegs?
Use the gait and weight-bearing pattern prescribed by your doctor, surgeon, or physical therapist. Do not assume that every injury requires the same sequence or that the affected leg must always remain off the ground.
- Fit the correct model before use and confirm that the left and right crutches are on the proper sides.
- Wear well-fitting, low-heeled shoes and inspect the crutches for worn or damaged parts, including the rocker feet.
- Look ahead while moving and avoid slippery, icy, wet, or otherwise unsafe surfaces.
- Stop and ask for assistance if you feel dizzy, drowsy, unstable, or uncertain about your instructions.
A clinician or physical therapist should teach you the technique that matches your condition, balance, environment, and permitted weight bearing.
How do I sit or stand up using Mobilegs?
Sitting and standing technique depends on your weight-bearing restrictions, strength, balance, and the chair or surface you are using. The archived Mobilegs model instructions do not prescribe one universal sit-to-stand sequence.
Ask your doctor or physical therapist to demonstrate the correct method for you. Use a stable surface and assistance until you can complete the movement safely, and continue to follow your care team’s weight-bearing instructions.
Shipping, Returns, and Ordering
Are Mobilegs FSA or HSA eligible?
Mobilegs crutches are listed as FSA/HSA eligible crutches. Plan rules can vary, so keep your receipt and check with your FSA or HSA administrator if you need reimbursement confirmation before ordering.
How soon should I order before surgery?
If you know you will need crutches after surgery, order as early as your care team confirms what mobility aid you should use. That gives you time for shipping, fitting, and a little practice before your procedure.
We ship Monday through Friday, and orders placed before 12pm Central usually ship the same business day. Delivery dates from carriers are estimates, so contact us before ordering if timing is urgent.
How long will it take to ship my Mobilegs?
We ship products daily, Monday through Friday. Any orders placed before 12pm Central, will ship the same day. Orders placed after 12pm may ship the following business day.
Estimated delivery dates are provided by UPS and FedEx and are not guaranteed. Shipping charges are not refundable for delays that occur after the selected carrier has your package. We will always ship your order in time for the selected shipping service to deliver your package by the estimated delivery date. However, weather and logistical delays can impact FedEx and UPS; we cannot provide refunds for these delays.
Please note that weekends and holidays are NOT business days. If ordering after 12pm on a Friday or the day before a holiday, your order will not be processed until the next business day which may be 3-4 days later. This can lead to long delivery times even on overnight shipments. If you have questions about shipping times, please contact us before placing your order. Shipping is non-refundable after UPS/FedEx have picked up your order.
Orders placed with Free Shipping are normally processed within 24 hours but can occasionally be shipped from different locations, so delivery times are never quoted for this option.
What is your return policy?
Please visit our return policy page.
Do you ship internationally?
Unfortunately we currently can only ship Mobilegs to addresses within the United States
Can Mobilegs help fix an incorrect Amazon order?
All Amazon orders are fulfilled by Amazon or third party sellers, so we cannot provide support for fulfillment or shipping errors related to these orders. For more accurate order fulfillment, direct product support, and prompt US-based customer service, we highly recommend buying direct from Mobilegs.com or directly from a store in your area.
Where can I buy Mobilegs?
Mobilegs are available online through our store, through Amazon, and at select retailers and clinics across the United States. Visit our Where To Buy page.
Can clinics, dealers, or medical providers order Mobilegs?
Yes. Clinics, dealers, retailers, and medical providers can contact Mobilegs about ordering, stocking, or recommending Mobilegs for patients and customers.
Please use our Clinic/Dealer/Retailer Inquiry page so our team can follow up with the right information.
Replacement Parts and Support
Are there replacement parts for my Mobilegs?
Yes, of course. Mobilegs are built to last, but the softer elements of our crutches, like replacement rocker feet and ergonomic handgrips, do wear out with constant use. If your crutch feet or grips are worn, visit our Accessories for replacement parts.