FAQs

You've got questions, we've got answers! Before reaching out to our customer service team, check below to see if we've answered your questions here: 

How long will it take to ship my mobilegs?
We ship products daily, Monday through Friday. Any orders placed before 12pm Central, will ship the same day. Orders placed after 12pm may ship the following business day. 

Please note that weekends and holidays are NOT business days. If ordering after 12pm on a Friday or the day before a holiday, your order will not be processed until the next business day which may be 3-4 days later. This can lead to long delivery times even on overnight shipments. If you have questions about shipping times, please contact us before placing your order. Shipping is non-refundable after UPS/FedEx have picked up your order.

Orders placed with Free Shipping are normally processed daily but can occasionally be shipped from different locations, so delivery times are never quoted for this option.

What is your return policy?
Please visit our Return Policy page

Do you ship internationally?
Unfortunately we currently can only ship Mobilegs to addresses within the United States

I am taller than 6'4" do you sell a lager Mobilegs?
Currently we only sell Mobilegs in one size. They are adjustable for people 4'9" to 6'4".

Can Mobilegs help fix an incorrect Amazon order?
All Amazon orders are fulfilled by Amazon or third party sellers, we cannot provide support for fulfilment or shipping errors related to these orders. For more accurate order fulfillment and prompt US based customer service, we highly recommend you purchase your Mobilegs through our website, or directly from a store in your area.

Where can I buy Mobilegs?
Mobilegs are available online through our store and at select retailers across the United States. Visit our Where to Buy page to see